Excellent customer service manual (Japanese Edition)
Excellent customer service manual (Japanese Edition)

How to Download Excellent customer service manual (Japanese Edition) DOC

お客様に愛された神店員が教える接客の教科書です!!17年間接客一筋でやってきた技術が満載です。「〇〇な接客術」なんて沢山ありますが接客の基本がなっていなければそんなの意味ありません。知っているようで知らない接客の基本が満載です。基本を知らないで応用なんてできません。基本が出来ていないのに、応用の接客術を行っていませんか?だから売り上げが伸びないし、接客がうまくいかないんです!基本が身に付けば自然と応用もできるようになります。本書を読んで接客の基本をしっかり学んでください。そこから接客マスターへの道は開かれます!!また、本書は実例を交えて接客初心者にも分かりやすく解説しています。【基本のあいさつ】【基本姿勢】【お辞儀の基本】【敬語の使い分け】など接客初心者への「接客マニュアル」としても最適です。コロナ禍で人と人とが接する通常の接客が出来ない今、接客の基本を再認識し、コロナだからできる新しい接客を見つけるヒントとしても本書を利用してみてください。

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